DMS Online Trainings
DMS can ensure that your staff get the information they need in a timely, flexible manner that is consistent with adult learning theory. DMS can either adapt your current curriculum into an online format or work with you to develop new learning materials specific to your staff’s needs. DMS has the capacity to both develop and manage complex training needs to help you track the learning progress for your staff.
In addition to our customized solutions, DMS also offers a high quality catalog of online trainings for staff focused on increasing knowledge, skills and confidence. These trainings have been thoroughly tested to ensure high levels of learning and engagement. Below is a list of the online trainings DMS offers. Most of these trainings are available both in a general format that relates to all workers in the helping profession or in a format specific to those working in the HIV/AIDS field.
Motivational Interviewing (MI): Introduces the theory and skills in applying MI approaches. The training seeks to enhance skills and confidence in assessing, engaging, and supporting clients toward positive life changes. At the end of the workshop attendants will be able to: (1) Define Motivational Interviewing (MI); (2) Identify the 4 fundamental principles of MI; (3) Identify “The Fundamental” helping skills; (4) Understand tools to assess readiness for change; (5) Assess where to start with the many goals participants present; and (6) Understand methods to evoke change talk.
HIV 101: The better a helper understand the disease of HIV the better they can teach their clients. Research shows that client understanding of HIV increases adherence and health outcomes. At the end of the workshop learners will be able to: (1) Explain the life cycle of HIV; (2) Identify HIV transmission and risk factors; (3) Identify the dynamics and limitations of HIV testing; (4) Identify different components of Labs and how to communicate results to clients; (5) Explain the basics of HIV treatment; and (6) Explain the basics of HIV medication and side effects.
Service Planning and Monitoring: Learn how to effectively and efficiently utilize service plans and monitor client progress. Critical to funding and service delivery, this training examines best practices in utilizing paperwork to improve client outcomes. At the end of the workshop learners will be able to: (1) Implement best practices strategies in service planning from intake to discharge; (2) Create a plan for services that can drive outcomes; and (3) Prevent paperwork from getting in the way of client services.
Approaches to Difficult Situations: Helper’s deal with many challenging situations and clients struggling with mental health and substance abuse issues. This workshop teaches the learner how to deal effectively with difficult situations. At the end of the workshop learners will be able to: (1) Identify the facts about escalation; (2) Manage the verbal escalation continuum; and (3) Identify therapeutic strategies in dealing with difficult situations.
Harm Reduction: Learn how to apply harm reduction approaches to client-centered care. At the end of the workshop learners will be able to: (1) Apply Harm Reduction theory; (2) Identify key tenets of Harm Reduction; and (3) Recognize Harm Reduction approaches to client-centered care.
Helper as a Person: Sometimes it is difficult being human in human services. This workshop gives the learner the basics skills of self-care. At the end of the workshop learners will be able to: (1) Define appropriate professional boundaries; (2) Identify Transference and Counter Transference in their relationship; (3) Identify the dynamics of burn-out; (4) Understand the serious health dangers of burn-out; (5) Define vicarious trauma, secondary trauma, and compassion fatigue; and (6) Understand how to maximize your wellness in the helping field.
HIPAA: As a helping professional, it is essential that helpers understand confidentiality and HIPAA. At the end of the workshop learners will be able to: (1) Identify the key components of HIPAA; (2) Define what HIPAA does; (3) Understand the guidelines for releasing protected health information; and (4) Understand the guidelines for technology.
Mandatory Reporting: Learn about Mandatory Reporting and other requirements as a helper working in the helping field. At the end of the workshop learners will be able to: (1) Define Informed Consent; (2) Identify the elements of Duty to Warn; (3) Understand Mandatory Reporting; and (4) Understand reporting as it relates to At-Risk Adults.
Multiculturalism: Working in helping organizations means working with a very diverse group of clients. At the end of the workshop learners will be able to: (1) Define key terms, such as culture, ethnicity, race and cultural competence; (2) Understand what it means to be a culturally competent helper; (3) Describe the impact of culture on personal development; and (4) Utilize new approaches to cultural competence in your work with clients.
Stages of Change: Learn about the stages of change and how to utilize them with your clients. At the end of the workshop learners will be able to: (1) Identify key attributes of clients in each stage of change; and (2) Describe the Helper’s tasks in working with clients in each stage of change.
Therapeutic Communication: This workshop enhances the help’s ability to communicate with clients. At the end of the workshop learners will be able to: (1) Identify the basic elements of clinical communication; (2) Identify the obstacles to effective communication; (3) Increase your knowledge about the fundamental skills for therapeutic communication; and (4) Learn new communication techniques to utilize immediately.
Motivational Interviewing for Supervisors: This workshop is intended to enhance the knowledge, skills and confidence in applying MI approaches as a Supervisor. MI for Supervisors builds off the MI Online Training, management theory to enhance the ability of Supervisors to support workers in implementing MI approaches, and provides key skills for managing workers. At the end of this workshop clients will be able to: (1) Increase understanding of MI approaches; (2) Enhance ability to support staff in applying MI approaches; (3) Understand the importance of using MI approaches in the supervision/management of staff.
