This 4 day course incorporates the following units: Conduct Customer Engagement, Conduct Customer Engagement & Process Customer Complaints
Popular for our youth cohort, this course offers 4 days of intensive customer service training, with a particular focus on the Retail industry. Candidates graduating the course are guaranteed a work trial with a major West Australian employer who employs people under 21 in their new stores as Trainees. Excellent pay rates and long-term opportunities are offered. Candidates also receive mentoring and support throughout the process, and have a first-class resume produced.